Privacy Policy

Digital Marketing City CY is a digital marketing agency that helps its clients market their products and services to their target audience. As data keepers, we process personal data and information on behalf of our clients for the purpose of completing a project. We are, therefore, unable to process/apply any of the above except if we have the legal grounds to do so. Hence, we need to have any of the below:

  • Client’s Consent
  • Signed contract or
  • Legitimate Interest

Our commitment to privacy

Digital Marketing City CY considers issues relating to privacy to be of paramount importance. In our Privacy Policy notice we explain our practices in regards to the way your information is collected, processed and used.

Personal Data collected, processed and used by us will not be sold, leased or rented to any person and/or organisation. We may, however, share your Personal Data with others, provided that we are legally permitted to do so.

We may preserve or disclose your information if we believe that it is reasonably necessary to comply with a law, regulation, legal process, or governmental request; to protect the safety of any person; to address fraud, security or technical issues.

Personal Data held by us may be transferred to the following categories of recipients:

Third-parties providing functionality services to us

Third-parties assist us to provide, run and manage our internal systems.  This includes providers of website hosting, information technology, management providers, data analysis and payment providers including banking institutions.

Name of recipient

Outlook mail / Gmail mail / Business applications such as Google forms, Google docs, Google sheets, documents and calendar

Third-party organisations that assist us in the provision of services or information

On certain projects, we might need to engage or collaborate with other providers to help carry out the requested services. In such cases the client will be notified of the name and details of such service provider.

Interpretation of terms

We’ or ‘Us’ refers to DigitalMarketingCityCY, a trade name registered with the Department of the Registrar of Companies under registration number EE52043α, having its registered office at 2 Kerkyras Street, Office 305, Pallouriotissa, CY-1035 Nicosia, Cyprus.

The term ‘Personal Data’ means any information identifying a Data Subject or information relating to a Data Subject that we can identify (directly or indirectly) from that data alone or in combination with other identifiers we possess or can reasonably access. Personal Data includes Special Categories of Personal Data and Pseudonymised Personal Data but excludes anonymous data or data that has the identity of an individual permanently removed.

The term ‘Data Subject’ means a living, identified or identifiable individual about whom we hold Personal Data.

References to ‘you’ or ‘your’, relate to the relevant individual who is the subject of the Personal Data.

What information do we collect and hold about our clients?

We only collect the necessary personal data in order to be able to provide the services you require or the information that we are required by law to hold about you. This may include your full name, telephone number, company name and address, email address, billing address and in certain cases information regarding third parties in relation to you such as hosting company and other.

Data retention

Our retention period for data and other material such as images, templates, designs and other work created in the provision of services to you is 6 months except if you want us to keep your data for an extended period of time.

How do we use your personal information?

Any personal data supplied to us by you may be used for the express purposes for which that information is provided to us, to design, develop and manage your digital activities, to analyse and improve our services and communications to you, to process invoices to and payments from you and for any purposes related to or additional to the above or considered necessary for the purpose of carrying out and/or providing services under any other engagement agreement or other agreement entered between us and/or according to your instructions.

We also use your personal information to provide the services you require, with third parties (to the extend necessary and after letting you know) for the purpose of completing the services you require and your email address or return email addresses to respond to emails received for tech support, customer service and for any other reasonable reasons that will assist the completion of a task/project. These email addresses are not shared with outside parties for any, unrelated to your project, reason.

* Digital Marketing City CY reserves the right to reveal this information pursuant to a valid court order.

What information do we collect and hold about persons who get in touch with us?

We only collect the necessary personal data in order to be able to provide the services you require or the information that we are required by law to hold about you. This may include your full name, telephone number, company name and email address.

Data retention

Our retention period of data when you get in touch with us is 6 months except if you want us to keep your data for an extended period of time.

How do we use your personal information?

Any personal data supplied to us by you may be used for the express purposes for which that information is provided to us (start a collaboration, resume our communication etc.)

Visitors to our website

Personal Data of visitors to our website are automatically collected via the use of cookies and analytics tools on our website. Please refer to the Cookies section within our policy for further information on what data we collect automatically when you visit our page.

Visitors are also able to contact us through forms found on the website. These forms contain the user’s name and email address as well as any additional information the user may wish to include in their message. We suggest that you do not provide Special Categories of Personal Data to us when using our website.

When you provide Personal Data to us, we may use it for any of the purposes described in this privacy statement or as stated at the point of collection (or as obvious from the context of collection), including the administration and management of our website (i.e. to confirm and authenticate your identity and prevent unauthorised access to restricted areas of the site or premium content), to communicate with you in order to distribute requested materials or ask for further information, to sort and analyse user data, to develop/improve our businesses and services, including data relating to website analytics via Google analytics, data to conduct benchmarking and data analysis including, for example, data pertaining to the usage of our website, to conduct quality and risk management reviews, to understand how people use the features and functions of our website in order to improve the user experience, to monitor and enforce compliance with our terms, including the acceptable use of policies and any other purposes for which you provided the information to us.

Data retention

Personal Data collected via our website will be retained by us for as long as it is necessary (e.g. for as long as we have a relationship with the relevant individual).

Data security

Once we have received your information (online and offline), we will take the appropriate technical, physical and managerial measures to protect your Personal Data against loss, theft and unauthorised use, access or modification.

Accessing, reviewing or correcting personal data submitted to us

You have the right to access, review or correct your personal information. To do that, you may send us an email at Prior to responding to any of your requests please be advised that we may require you to verify your identity. We must respond to such a request by you, to exercise those rights, within one month.

Erasing personal data submitted to us

You have the right to restrict the processing of your data by us and, therefore, erase it. In such a request, please send us an email at providing as much information as possible. State the reasons of your request to assist us in determining whether you have a valid basis for erasure. Please note, however, that we may retain your Personal Data if there are valid grounds under law for us to do so (e.g. for the defence of legal claims) but we will let you know if that is the case.

If your request is related to erase data that we have made public and there are grounds for erasure, we will use reasonable steps to erase the data, however, such erasure is not guaranteed nor should it be considered to be up to us.

Third-party websites

This website may provide links to third-party websites for your convenience. Digital Marketing City CY accepts no responsibility or liability for these websites due to the fact that we cannot control the content and its accuracy. We do not promote or represent these websites, their content included, so you may access them at your own risk.

Google Analytics

Our website is connected with Google analytics in order to receive information regarding the ways our website is used with the aim of improving the experience of our users. Despite the fact that we have access to a number of metrics, no personal information is collected or stored. Our only purpose for using Google analytics is the one described above, therefore, we choose not to allow Google to share our analytics data.

Queries and complaints

In the event that you wish to be provided with further information on any of the particulars of this Privacy Policy or where you wish to make a complaint about how we process your Personal Data, please contact us at and we will deal with your request as soon as possible.

You also have the right to raise a complaint with the data protection supervisory authority:

Data protection commissioner
1 Iasonos street, 1082 Nicosia
P.O. Box 23378, 1682 Nicosia
Tel: +35722919456
Fax: +35722304565

Cookies Policy

At Digital Marketing City CY we strive to provide excellent experience to our website users. To this end, our website sends small text files (cookies) to your browser, which may be stored on your device, so we can recognise you when you visit us again. Most cookies used in this website are non-persistent (session cookies) and exist only while the user navigates our website.

When you visit, our servers automatically collect information about the use of our website. This information includes, among others: (i) domain name and hosting from which you access the Internet, (ii) IP address of a device or Internet service provider you use, (iii) operating system you use (such as Mac OS, Windows), (iv) type of browser (e.g. Mozilla Firefox, Google Chrome), (v) name of the website that might redirected you to our website, (vi) type of device you are using. This allows us to track your movements on our website, determine browsing habits, pages and content preferences in order to continuously improve the users’ experience through various website upgrades.

Despite the fact that most web browsers automatically accept cookies, many browsers’ settings can be set to disable cookies or alert you when a website is attempting to send a cookie on your device. Should you choose to disable cookies, some of our services or website functions/functionalities may not work properly or not work at all.

Like many other websites, we send to your device one or more cookies. The two types of cookies that we use are:

  1. Non-persistent cookies or session cookies — these are assigned to the user during the login process and are automatically deleted when the user logs out or closes their browser. We use non-persistent cookies to determine the login status of users of our services.
  2. Persistent cookies or tracking cookies — this type of cookies expire either at a specific date or after a specific length of time. Throughout this period our servers will receive information about you every time you visit our website or every time you view a resource belonging to our website (e.g. an advertisement on a third-party website). These cookies can be manually deleted through your browser by utilising the ‘Help’ function in the ‘Settings’ of your browser.

If you authorise your browser to enable cookies, you consent to the use of cookies by us. If you do not consent to the use of cookies by us, you can disable them by selecting the appropriate option in your browser settings. Please remember that if you decide to disable our cookies, you may not be able to use all of the features of our website. Further to the above, we cannot guarantee that our website will work flawlessly.

*Please note that the use of cookies by third parties is not covered by this Policy. We have no access to or control over those cookies, therefore, we accept no responsibility or liability.

Updates, changes or amendments

Any updates, changes or amendments to these Cookies and Privacy Policies will be posted on our website and a notification in the form of a pop-up banner will appear on the screen of the user in the home page of this website.

How to contact us

Should you have any questions or concerns pertaining to the above Cookies and Privacy Policies, please send us an email at